Understanding the NDIS

Clear information. Practical next steps.

The National Disability Insurance Scheme can fund reasonable and necessary supports for eligible Australians with permanent and significant disability. Eden Ability helps participants and referral teams understand support and accommodation options.

What the NDIS does

The NDIS is administered by the National Disability Insurance Agency. It works with eligible participants to identify goals and fund approved supports that relate to disability needs and help build independence and community participation.

Funding and eligibility are individual. The NDIA—not Eden Ability—makes decisions about access, plan budgets and what supports can be funded.

How Eden Ability may support your plan

The right service depends on your goals, support needs, location, plan and service agreement.

Housing pathways

SDA information, accessible accommodation and help understanding suitable housing options.

Explore Eden Housing →

Community and lifestyle

Individualised community participation, confidence, interests and everyday capability.

Explore Eden Lifestyle →

Short stays and transitions

Respite, STA, MTA and hospital discharge support, subject to suitability and funding.

View transition supports →

A simple referral pathway

Tell us what is needed

Share goals, current situation, preferred communication, location and relevant support requirements.

We check suitability

Our team reviews service fit, availability, risk information and the supports included in the plan.

Agree the next step

If suitable, we explain service arrangements, responsibilities, pricing and how support will begin.

Information that helps

  • Participant consent and contact preferences
  • Goals and current support situation
  • Relevant assessments and accessibility needs
  • NDIS plan dates and applicable support budgets
  • Risk, health and behaviour support information where relevant

Who can contact us?

Participants, nominees, families, support coordinators, plan managers, social workers, clinicians and hospital discharge teams can contact Eden Ability. We will confirm consent and privacy requirements before sharing participant information.

Unsure which support to ask about?

Contact our team with a brief summary. We will explain Eden Ability’s options and let you know what information is needed.