Clear, current NDIS information
Practical information for participants, families, support coordinators, hospital teams, social workers and allied health professionals navigating disability accommodation and support in Sydney.
Start with the information you need
Each referral begins from a different place. Choose the section that best matches your role and current decision.
Participants and families
Understand the differences between accommodation and support, what funding may cover and what to ask before choosing a provider.
- What is SIL and who is it for?
- What is the difference between SIL and SDA?
- Can I inspect a home and meet housemates?
- What do STA and MTA funding cover?
Support coordinators
Check current availability, household compatibility, accessibility, staffing, funding and the information required for a timely referral.
- What vacancies are available now?
- What support ratio and overnight model apply?
- Can the team meet high-intensity needs?
- What documents are required?
Hospital and social-work teams
Plan a safer transition by confirming discharge timing, NDIS status, support capability, accessibility, equipment and clinical handover.
- Is the participant medically ready?
- Is MTA or another pathway appropriate?
- Are equipment and supports ready?
- Who holds consent and coordinates follow-up?
Popular NDIS accommodation guides
Common questions
Answers people search for
How do I find an NDIS service provider in the Eastern Suburbs of Sydney?
Start with the participant’s goals, support needs, preferred suburb, accessibility and funding. Eden Ability is based in Mascot and accepts enquiries from Bondi, Randwick, Maroubra, Mascot and surrounding Eastern Suburbs communities. Contact the referrals team to discuss current suitability and availability.
What is the difference between accommodation and disability support?
Accommodation is the physical home or temporary stay. Disability support is the assistance delivered by workers. SIL funds eligible in-home disability support; SDA funds an eligible specialist dwelling. Rent and ordinary household expenses are generally separate.
What should I ask a SIL provider before accepting a vacancy?
Ask about support ratios, active or inactive overnight support, worker skills, household compatibility, accessibility, routines, safeguarding, costs, service and tenancy agreements, and the transition process.
Can a support coordinator refer directly to Eden Ability?
Yes. With participant consent, support coordinators and recovery coaches can submit referral information directly. Include the target date, location, funding status, support needs, accessibility, equipment, risks and preferred household.
What does a hospital team need for an NDIS discharge referral?
Useful information includes discharge readiness and date, NDIS plan status, consent, support coordinator or nominee, daily and overnight support, clinical risks, equipment, medication, accessibility and the proposed next housing pathway.
Can MTA help when someone is ready to leave hospital?
Eligible NDIS participants may use Medium Term Accommodation as a temporary bridge while a longer-term home, SDA, SIL, ILO or home modifications are being arranged. Read our MTA information.
Is short-term accommodation the same as a holiday?
No. NDIS short-term accommodation relates to disability support needs and planned time apart from usual care arrangements. Current rules exclude holiday packages, airfares, meals and family travel costs. Read the respite and STA guide.
How quickly can a provider confirm a suitable placement?
Timing depends on a suitable vacancy and complete referral information. Clear details about funding, accessibility, support ratios, overnight needs, risks, equipment and the required date help the provider assess suitability faster.
Local NDIS support from Mascot
Eden Ability supports enquiries across Sydney with a particular focus on the Eastern Suburbs, including Mascot, Randwick, Maroubra and Bondi. Local availability changes, so every referral is reviewed individually.
Need help choosing the right pathway?
Call 1300 228 856, email [email protected] or send a referral enquiry.